At JLCPCB.com, protecting the personal data you share with us is hugely important. We want you to be confident that your data is safe and secure with us, and understand how we collect, store, use, and disclose information about users of jlcpcb.com. This policy applies to the site, along with related products and services offered by JLCPCB that link to this policy.
Personal Data We Collect at JLCPCB.com
When you register for our services or purchase products, you provide us with the following:
Your name, profile information, shipping address and billing addresses, payment information, email address, phone numbers, and business name (where applicable).
When you create an account, you are prompted to create a username and a password. JLCPCB maintains your username and password (in an encrypted format) inside our secure environment and only uses your information to welcome you back upon your return and personalize your experience on our services. In addition, we store shipping and billing addresses for use with future purchases.
Information about your online purchases (for example, what you have bought and when and how you paid for it).
When you contact us; we contact you; or you take part in any of our promotions, competitions, surveys or questionnaires about JLCPCB’s services, or you engage with us through social media, we may collect:
Personal data you provide (for example, your name and contact details, including address, phone or email);
Details of the emails and other digital communications, including any links in them that you access and whether you have opened the communications;
Your feedback and contributions to customer surveys and questionnaires.
You are free to choose which information you want to provide to us or whether you want to provide us with information at all. However, some information, such as your name, address, payment information and information on your requested services may be necessary for the performance of our contractual obligations. Without providing this information, you will not be able to order certain services or enter into a contract with us.
When purchasing JLCPCB’s products, you should know:
JLCPCB does not keep credit card numbers. Your credit card information is immediately tokenized the first time it is processed. Tokenization is a process in which credit card information is captured by a secure payment processor, and replaced by a randomly generated number. Should you elect to save a credit card to your account for future use, only the encrypted token is stored and used to charge your credit card account.
JLCPCB integrates with PayPal globally. We only share your data based on your separately granted consent and only if you have a customer account relationship with PayPal.
How We Use and Share Your Personal Data
We promise to take the following responsibilities for protecting users’ information:
We protect all data generated by and provided to us by our users from being stolen, compromised, or used in violation with this policy.
We ensure that user’s information is only used for providing service for users. We will not use your personal information for other purposes without your permission.
Under no circumstances will JLCPCB.com sell or share any personal information about you to or with any person or organization. We don’t sell user-provided and user-generated data for financial gain or competitive advantage.
We will take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and of personally-identifying information.
We may share your personal data in the instances described below:
EasyEDA, JLCPCB and LCSC are sister companies. If you register or order products atJLCPCB.com, we will share the information about you and your order with EasyEDA and LCSC, who may contact you to inquire about the use of your component orders.
Third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may include identifying and serving targeted advertisements, providing mailing services, providing tax and accounting services, contest fulfillment, web hosting, or providing analytic services.
We may share personal data with law enforcement, regulators, and other parties for legal reasons, such as in cases where required by law or subpoena.
Exercising your other rights
You have the right to access, correct and transfer your data, limit its processing, object to its processing, or withdraw your consent at any time without affecting the lawfulness of processing that was already performed on the basis of consent prior to its withdrawal (if the processing is consent-based).
Moreover, should you decide that our processing breaches the provisions of GDPR, you have the right to submit a complaint to a data protection authority.
JLCPCB may use "cookies" to provide information on your computer. Cookies are pieces of data that a website can send to your browser, which may then be stored on your computer or device. JLCPCB may use both session and persistent cookies on our own or through our third-party service providers as described below. Cookies may save your preferences while you are at JLCPCB.com, such as allowing for persistent login on pages that require logging in, and JLCPCB may use them to provide you with tailored information and tracking as you use our services. Cookies help JLCPCB, among other things, to determine which areas of the services are popular by tracking hits to those areas, which may, in turn, allow JLCPCB or our third-party providers to provide you with targeted information or advertising regarding JLCPCB’s products and services. By modifying your browser preferences, you may have the choice to accept cookies, to be notified when a cookie is sent, or to reject cookies. The rejection or limitation of cookies by your browser may limit your ability to use the service.
Third Party Tracking and Online Advertising
Google Analytics and Advertising. We use Google Analytics to recognize you and link the devices you use when you visit JLCPCB.com, log in to your account on our service, or otherwise engage with us. Google Analytics allows us to better understand how our users interact with our services and to tailor our advertisements and content to you. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google's site “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners/. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On here https://tools.google.com/dlpage/gaoptout/.
We may also utilize certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to our services. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences, or by visiting NAI’s online resources at http://www.networkadvertising.org/choices.
Changes to this Policy
We may modify or update this Policy from time to time to reflect the changes in our business and practices, it would be better if you review this page periodically.
For any question, please contact us at support@JLCPCB.com.
Date of Last Modification
August 20, 2020