For your first order for a PCB laid out in JLCPCB, we have the top return policy on the planet! If you don't like them, just send an email to [email protected] We will give your full refund- including product + shipping costs - in one working day.
For subsequent orders, because you now know the quality level of our PCBs, if you are not satisfied with a product you bought from us for whatever reason, you just need to email us some pictures of the product and explain why you are not happy with it. We will then refund the full money of the product. Shipping fees will only be refunded if the return is a result of a shipping error on our part.