Terms & Conditions

Welcome to JLCPCB.com. We're happy you're here. Please read this Terms and Conditions agreement carefully before accessing or using JLCPCB. Because it is such an important contract between us and our users, we have tried to make it as clear as possible.

Agreement to Terms of Use

These Terms and Conditions of Use (the "Terms of Use" or "Terms") apply to the JLCPCB web site located at jlcpcb.com. By using any of our Services (even just browsing one of our websites), you’re agreeing to the Terms. If you don’t agree with the Terms, you may not use our Services. Agree with us? Great, read on!

JLCPCB reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.

Your Privacy

We know your personal information is important to you, so it’s important to us. Our Privacy Policy details how your information is used when you use our Services. By using our Services, you're also agreeing that we can process your information in the ways set out in the Privacy Policy.

Your Account 

Certain features or services offered on or through the Site may require you to create an account. You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. JLCPCB cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You will promptly notify JLCPCB if you become aware of any unauthorized use of, or access to, our Service through your Account, including any unauthorized use of your password or Account.

We may terminate your access to the Services at any time, in our sole discretion, without cause or notice, or if we believe you have breached these Terms. You may terminate your account at any time, for any reason, by contacting us as described in the “Contact Us” section below.

Prices

JLCPCB makes every effort to provide current and accurate information relating to the products and prices, but does not guarantee the currency or accuracy of any such information. Prices are subject to change at any time prior to JLCPCB's completion of your order. The price shown in the web-form on entering the order will be binding only upon confirmation and after the submitted documentation files have been checked. JLCPCB reserves the right to change the price or cancel the order if the documentation submitted does not comply with the data entered in the order input screen. In these cases, we will notify you the changes. If your order has been cancelled, and you have already paid for the order, JLCPCB will issue a refund to the original payment method.

JLCPCB is not responsible for pricing, typographical, or other errors in any offer by JLCPCB and JLCPCB reserves the right to cancel any orders arising from such errors.

Terms of payment

All payments must be made in US Dollars.

JLCPCB offers the following payment methods:

Credit / Debit Card: Credit cards accepted include major credit cards, and major bank debit cards including MasterCard, VISA, Discover, and American Express.

PayPal: You will need to sign up for a PayPal user account to pay using PayPal. PayPal may also allow you to check out and make payments as a Guest. Your use of PayPal is subject to PayPal’s terms and conditions.

Prepaid Wire Transfer(JPAY): JLCPCB accepts direct wire transfer from your bank to ours. Customers can pre-transfer money into our bank, and the fund will be added to your JLCPCB Payment balance(JPAY), then you can use the balance to pay for orders on JLCPCB.com.

Delivery

JLCPCB will ship your goods within a commercially reasonable period to the address specified in your order. Customer acknowledges that delivery dates provided by JLCPCB are estimates only and that JLCPCB will not be liable for failure to deliver on such dates. However, JLCPCB will make reasonable efforts to ensure that your ordered products are shipped and delivered by the estimated delivery date.

The customer is responsible for ensuring that the delivery address he has given on the web-form is both correct and complete. Any additional transport costs resulting from incorrect address details will be charged to the customer.

In terms of delivery FCA, you are responsible for any VAT, tariff, duty, taxes, handling fees, brokerage charges, customs clearance charges, etc. required by your country for importing consumer goods.

Any delay, loss or of damage to shipped products during transportation, JLCPCB will not be responsible for that, but please contact our customer service at the first moment. We may guide you about the remedy procedures. For more information, see our Delivery Delay and Loss Guarantee Policy.

Return / Refund Policy

The customer acknowledges that any product provided by JLCPCB is of custom design and therefore, there is no return on any item. If there is any problem in our goods, just send an email to support@jlcpcb.com and provide pictures of the product problem, then we will check it. If the quality problem is indeed caused by JLCPCB, we will make refund for you.  

Copyright and Ownership

All of the content featured or displayed on the Web Site, including without limitation text, graphics, photographs, images, videos, and illustrations (“Content”), is owned by JLCPCB, its licensors, vendors, and/or its Content providers. All elements of the Web Site, including without limitation the general design and the Content, are protected by trade dress, copyright, moral rights, trademark, and other laws relating to intellectual property rights. The Services and the Web Site may only be used for the intended purpose for which such Web Site and Services are being made available. Except as may be otherwise indicated in specific documents within the Web Site, you are authorized to view, play, print, and download documents, and videos found on our Web Site for personal, informational, and noncommercial purposes only. You may not modify any of the materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the Web Site. Except as authorized under the copyright laws, you are responsible for obtaining permission before reusing any copyrighted material that is available on the Web Site. The Web Site, its Content, and all related rights shall remain the exclusive property of JLCPCB or its licensors unless otherwise expressly agreed. You will not remove any copyright, trademark, or other proprietary notices from material found on these Web Site.

Disclaimer of Intellectual Property Rights

The PCB design documents used for manufacturing were provided by customers and the responsibility of JLCPCB was to manufacture the PCB board according to design of customers.
Customers shall guarantee its ownership and the related intellectual property rights of the design document provided, which should not infringe anyone else's intellectual property rights and any other legal right, such as patent right, copyright, trademark right and so on. 
Any infringement or illegal problem arise by the documents provided by customers, which causes influence or loss to us, customers will bear all related responsibilities, JLCPCB will keep the rights to claim compensation to customers. 

Confidentiality

Supplier and customer have to keep all information they receive about the other party confidential, besides the open or the copyright owner authorized information.

“Confidential Information” means all confidential, proprietary or non-public information, technology, and proprietary materials of a Discloser, including but not limited to: drawings, designs, processes, computer software; financial and sales information; information about business relationships or contracts, customer information.

Limitation of Liability

IN NO EVENT SHALL JLCPCB BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST SAVINGS, OR LOSS OF BUSINESS OPPORTUNITY) ARISING OUT OF OR RELATING TO ANY PRODUCT, EVEN IF JLCPCB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SUBJECT TO THE FOREGOING, IN NO EVENT SHALL THE LIABILITY OF JLCPCB RELATING IN ANY WAY TO ANY PRODUCT EXCEED THE PURCHASE PRICE FOR THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ASSERTED FOR SUCH LIABILITY, WHETHER IN CONTRACT, TORT, WARRANTY OR OTHERWISE. YOU ACKNOWLEDGE THAT THE AMOUNTS PAYABLE FOR THE PRODUCTS ARE BASED IN PART ON THESE LIMITATIONS, AND YOU FURTHER AGREE THAT THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

Revisions to these terms of service

These terms of service may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the current terms of service.

Contact Us

If you have any questions or comments about these Terms, please contact us at support@jlcpcb.com.

Last Updated: May 24, 2021

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