Logistics Complaint Guidance
What will you do and who will you contact with when there is a logistic issue concerned your orders?
1. Solving the problem by the tracking information we provided and contact with the logistics company.
2. Preparing the necessary information such as customer ID, order and tracking number, if you cannot solve the problem by yourself.
3. Follow the Logistics Complaint Guide to ask for help or submit a claim to firstname.lastname@example.org.