COVID-19: Impact on International Shipping Update
Due to the Novel Coronavirus (COVID-19) outbreak, restrictions on international transport, traffic in individual regions and border controls may affect the delivery time or even prevent delivery. Restrictions and delays for some geographies began to appear. We will monitor the situation day-by-day together with our logistic partners.
Shipping adjustment with flexibility
As things are changing moment by moment, maybe the shipping method is available when you place an order, but the next day it might be unavailable for your area. In this case, we will choose a similar or better shipping method as an alternative. Sometimes, we may not be able to inform you in advance, but you will receive an email advising you of the shipping information, you can also track your shipment from our Order History page.
Address change for pick-up
On the other hand, due to restrictions imposed upon our courier partner, some geographical areas might suffer difficulties with deliveries, it might be useful to change your delivery address for a specific order.
The risk of delivery delays
Many airlines announced that they will reduce flights globally, please expect a delay in processing and delivery of international shipments during this period. The table below describes the estimated delays in delivery.
Note: DHL is highly recommended as it's the most stable and fastest shipping method so far, and parcels from JLCPCB have the priority to arrange flights first when the flight resources are limited.
|Courier DHL S.F. shipping Registered Mail/ePacket/Post link/EMS|
|Delay 1-3 business days 1-5 business days 7-10 business days|
Every country Logistical Restrictions
Please check the lists below that indicates which geographical areas may have logistical restrictions.
The information comes from our courier partners and will be updated daily. It is also used to issue a warning on the checkout page if necessary for your area.
1. Updated on March 30, 2020: For countries listed below, all shipping methods are unavailable due to local lockdown measures. The finished boards will have to hold on JLCPCB factory temporally till their services resume(their services will be resumed subject to local authority emergency controls).
Sao Tome and Principe
CANARY ISLANDS, THE
CONGO, THE DEMOCRATIC REPUBLIC OF
2. Singapore Registered Air Mail service has been suspended in most of the countries. JLCPCB will use some other register air mails(the most suitable delivery service at present) like China post to deliver your order, which will have a similar delivery time as the one you have chosen. But please expect a delivery delay due to the COVID-19 situation.
* If no shipping method to your country, please contact our customer support and we will find out the alternative shipping way for you.
3. Some of the countries have suspended signature on delivery for inbound items. Delivery will be conducted via methods that restrict direct contact. These special measures have been implemented in order to reduce the risk of the spread of the novel coronavirus (COVID-19) and to keep staff and customers safe by avoiding human contact.
Sorry for all inconvenience, JLCPCB is staying with all of you. We love you!